Frequently Asked Questions

Fill in our quote form, call us on 0113 871 5327 or email info@leaptravel.co.uk. Tell us the date, where you’re being picked up, where you’re going, the return time and how many are travelling.

Our executive coaches seat 48, 55 and 57 passengers, and our belted double-decker bus seats 80. For bigger groups we can send more than one vehicle.

We pick up anywhere in North and West Yorkshire, including Leeds, York, Wakefield, Selby, Castleford, Wetherby and Harrogate. See all the areas we cover.

It depends mainly on how far you’re going, how long you need the coach and the size of vehicle. Your quote covers the whole time the coach and driver are with you, including waiting time. Our coach hire prices guide explains what affects the cost.

Yes. Give us all the pick-up points and we’ll plan the route, so nobody has to make their own way to a meeting point.

Yes. We take stag and hen groups to nights out, race days and venues across Yorkshire and beyond, with door-to-door pick-ups. See stag & hen party coach hire.

Yes, we run international trips for groups. See international coach trips for how we plan them, then send us your dates and destination.

Yes. We run staff shuttle buses, home-to-school routes and event shuttles. Our 80-seat double-decker is fully belted and PSVAR compliant.

Book online any time on our day trips page, call us on 0113 871 5327, or book in person at White Rose Travel. Seats are limited and popular trips sell out, so book early.

Our day trips run on five pick-up routes across Leeds, Castleford, Selby and Wakefield. Each trip shows which route it uses, and our pick-up points page shows every stop on a map.

Our pick-up routes run in both directions, depending on where the trip is going. That means the order of the stops, and the time at each one, can change from trip to trip, so always check the departure time shown online with your trip.

Departure and return times are shown online with each trip on our day trips page.

For larger groups we’re happy to arrange extra pick-up stops on request. Call us on 0113 871 5327 to talk it through.

Please be at your pick-up point at least 10 minutes before the departure time. We stick to the timetable so the trip runs smoothly for everyone.

We drop off along the same route and stops as the pick-up, unless the trip says otherwise.

Yes. You can book and pay in cash in person at White Rose Travel before the day of travel. We don’t take cash on the coach.

All major debit and credit cards online and over the phone, plus Apple Pay and Google Pay.

To keep prices low, we don’t offer refunds or changes once a booking is confirmed. If you can’t go, you’re welcome to give or sell your ticket to someone else, as long as they travel under the original booking name.

In the unlikely event that we cancel, you’ll get a full refund or can move your booking to another date.

Yes. Day trip gift cards make a great present, or contact us and we’ll help.

Yes. Contact us to talk about group bookings and prices.

Seats aren’t usually allocated. If a trip is fully booked we may allocate seats so groups can sit together. We also try not to fill the coach completely, so you have a bit of extra space.

We can’t guarantee front seats because so many people ask for them. If you ask in advance we can sometimes seat you near the front.

We don’t usually stop on the way, so you get more time at the destination. On very long journeys, where the driver must legally take a break, there’s a scheduled 20-minute stop.

You’re welcome to bring cold snacks and drinks. Please don’t bring hot food or alcohol, and take your rubbish with you.

Yes. The coach is locked when it’s left, but we recommend you don’t leave valuables behind.

Small bags and day-trip essentials are fine. Folding prams and buggies are usually fine too, but space is limited, so let us know in advance. Check with us first for anything bulky or heavy.

Yes. Our 48-seat Levante, 55-seat Tourliner and 57-seat Temsa all have an on-board toilet. The 80-seat double-decker doesn’t have a toilet.

Yes, all three executive coaches are air-conditioned.

Yes. All three executive coaches have USB charging ports.

Yes. Every seat on every vehicle has a seat belt, including the 80-seat double-decker.

Yes. The Levante and Tourliner have leather reclining seats, and the Temsa has reclining seats.

No. Smoking and vaping aren’t allowed on the coach at any time.

Contact us as soon as you can. If we find it, we’ll arrange to get it back to you.

Our 48-seat Levante, 57-seat Temsa and 80-seat double-decker are wheelchair friendly. Wheelchair space is limited, so please book it in advance. Let us know when you book or ask for a quote.

Folding walking aids are welcome. Small folding mobility scooters are allowed if they would fit in a car boot and can be stored safely on the coach. These spaces are popular, so please book in advance.

Yes. Registered assistance dogs are always welcome. Please let us know in advance.

Only assistance dogs are allowed on our regular day trips.

Yes. Every driver is fully trained, professional, Enhanced DBS checked and first-aid trained, and every vehicle is tracked. See our safety standards.

It’s DVSA’s scheme for operators who meet the highest standards on maintenance and drivers’ hours. We send our data to DVSA every four weeks. Read more about our accreditation.

Yes. We’re members of the Confederation of Passenger Transport (CPT).

Our yard is at Nut Hill Farm, Great North Road, Aberford, Leeds LS25 3AU, close to where the A1(M) meets the M1.

Call 0113 871 5327, email info@leaptravel.co.uk, use our contact form, or message us on Facebook, Instagram or TikTok.